Information Collection and Use
ForeSoft Corporation collects contact information from customers at several different points on our websites: free trial ordering, online support registration and subscription to the news. We will not sell, share, or rent this contact information to others in ways different from what is disclosed in this statement. Such data is securely stored and heavily guarded to prevent unauthorized access.
In order to use our customer support website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name, email address) and unique identifiers (such as username and password). This information is only used to contact the user about the services on our site for which they have expressed interest.
Issues and Support Calls
ForeSoft provides a support call tracking and management service. This information is submitted and managed by the customers and stored in their private personal account. Customers are able to update this information. The information stored in the customer's personal account will not be sold, rented or made available to any third party or other organization at any time, under any circumstance unless required to do so as noted in "the Limitation."
We request information from the user on our order form. Here a user must provide contact information (like name and email address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the customer. Financial information is stored encrypted.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. We implement all necessary measures to maintain high level protection against unauthorized access. Once your information reaches us, it resides on servers that are heavily guarded both physically and electronically.
Physical security: ForeSoft services are hosted on highly reliable, secure and redundant DELL PowerEdge servers, located in the secure colocation facility, delivering multi-level physical security for mission-critical Internet operations. All areas of the center are monitored and recorded using CCTV, and all access points are controlled.
Application security: all servers are running Windows 2003 Server operating system and are sitting behind electronic firewall. All drives use NTFS partitions. All Microsoft patches, hot fixes and updates are installed on weekly basis, and the most critical are installed immediately upon release. Our system is always using the latest security technique available from Microsoft. All hyperlinks are secured with SSL encryption. ForeSoft automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits. Our Billing system is powered by Verisign. Verisign icon is displayed on our Billing site.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com
Site and Service Updates
We send site and service updates announcements to our customers. Subscribers are able to un-subscribe from service announcements which contain important information about the service. We communicate with our customers to provide requested services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information
If a customer's personally identifiable information changes, or if customers no longer desire our service and want to close their account , we will endeavor to provide a way to correct, update or remove that customers personal data provided to us. Change requests should be sent to firstname.lastname@example.org.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
It is ForeSoft Corporation's policy to respect the privacy of its customers. Therefore, ForeSoft Corporation will not monitor, edit or disclose the contents of your personal account unless required to do so by law, in accordance with a judicial or other governmental subpoena, warrant or order. Or unless ForeSoft Corporation, believes that such action is necessary to; (1) conform to the law or comply with legal process served on ForeSoft Corporation; (2) protect and defend the rights or property of ForeSoft Corporation; or (3) act under exigent circumstances to protect the personal safety of its customers or the public.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com
Blog / Forum
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Social Media Widgets
Links to 3rd Party Sites
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.
- Postal address:
- ForeSoft Corporation.
- 1644 RFD, Long Grove, IL 60047, USA